I love Apple

There are so many things lacking today. Customer service for one has really taken a nose dive with the economy. That's not the case with Apple.

I bought a used 160GB iPod from a dear friend. She was going on a trip to Israel and needed the spending money. I purchased it and it was packed full of different music genres that I may not have tried out otherwise.

About a month ago, I had received a sample of a hair product for Troi. That was in my purse with my iPod. Can you tell this is not going so good right? Well, the product leaked in the docking part of my iPod. So sad indeed.

I cleaned it up...and it seemed to be working just fine. I breathed a huge sigh of relief...since I can't afford to replace it. Two nights ago I was trying to play a movie on it via a Monster cable attached to the TV. My iPod just shot off and got really hot. I packed it up in it's original packaging and slipped it into it's snug box - manual included and decided to see about a repair.

I made an appointment for the next day to see someone at the Genius Bar. I begged them to use a defibrillator or just anything to get it to come to life again. They tried everything to no avail. It remained dead. The young man could see my sadness. Especially when he had to share with me that it is out of warranty. I sighed and was ready to provide my iPod with a proper burial or perhaps use it as a paper weight. He then said, "Well it it evident you take really good care of it and the battery overheated and fried everything inside. So I am going to take care of it for you." I thought wow...a repair...sweet. He then said they will just replace the one I have. I am sure it's a refurb but it's better than not having one at all or having just a very once-expensive paperweight.

Gotta love Apple.

My next computer endeavor is a Mac. Handsdown.